Return Policy
Return Policy
At SecureTech Home, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, you can return it within 30 days of receiving your product.
Returns Process:
- Contact us via email at nazih.soufiane.10@gmail.com to initiate the return process. Please provide your order number and a brief explanation of the reason for the return.
- Once your return request is approved, you will receive instructions on how to return the item(s).
- Please ensure the product is in its original condition, unused, and with all packaging intact.
Return Address: SecureTech Home
12 Rue Pastoret,
Marseille, France
Refunds: Upon receiving and inspecting the returned product(s), we will issue a refund to the original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for the return shipping fees.
Exchanges: If you wish to exchange an item, please contact us as soon as possible, and we will assist you in selecting an alternative product.
If you have any further questions or need assistance, feel free to reach out to us via email.
Thank you for shopping with SecureTech Home!